This describes how we calculate refunds and outlines our policy. Our refunds policy does not affect your statutory rights.
Orders have to be cancelled at least 2 hours prior to a scheduled delivery, they will be refunded in full. Order cancellation must be confirmed by telephone or via email with our sales office.
Sales Office: 01903 734056
Orders cancelled within the 2 hour period prior to delivery will be charged a wasted journey dependant on distance travelled.
Skip road licence fees paid to the appropriate Councils will be nonrefundable.
No refund will be payable once has been delivered to the scheduled address. Payment will be refunded to the customer’s credit/debit card within 7 days from cancellation of the order date.
See how we can help you! Call our friendly team on 0808 164 8608